Type the following text in the Go to the folder box:Ĥ. In the Finder, click Go, and then click Go to Folder.Ģ. If you are using Snow Leopard (10.6), follow these additional steps:ġ. Look for the Silverlight.pkg, Silverlight_W2_MIX.pkg and WPFe.pkg files and move them to the trash.ġ6.

Go back to the (Hard Drive) Library folder.ġ5. Move the PlayReady folder if it is there to the trash as well.ġ3. Move the Silverlight folder if it is there to the trash.ġ2. Go back to the (Hard Drive) Library folder.ġ1. Drag ugin and ugin (when this file is there) to the Trash.Ĩ. Open the hard drive, usually named Macintosh HD.ħ. Quit all open browsers (Firefox/Safari), please ensure that they are completely quit and not just minimized to the Dock by going to the Apple menu and choosing Force Quit, when a browser is still running in the force quit window, force the browser to quit.Ģ. To manually uninstall Silverlight please perform the steps outlined below:ġ. I know that you have already removed and reinstalled but in the past we have seen success with the plug-in being manually reinstalled to rule out a corrupt installation of Silverlight. I understand from reading your email you are attempting to view content in Silverlight for Mac and Silverlight is not working. Let me see what best I can do for you in order to resolve this issue. Rich, I am sure it is frustarting when things don't go as you want it to be.

Thank you for requesting support for Microsoft Silverlight my name is Syed and I will be working with you to resolve your issue. And I did all these steps it still won't work, what a piece of junk this Silverlight, does anyone have this problem? I keep getting the error code 2104. If Garbagesoft only had done it right in the first place, none of these 42 steps will take place. naturally Netflix bounced me to Garbagesoft which led to this ridiculous 'solution'-Garbagesoft style.

It started with me updated my Mac Pro to Lion, Netflix's Watch Instantly stopped working instantly, Silverlight just simply won't install, I followed every steps Netflix recommaneded, two phone calls to Netflix led to nothing but frustration. Hi guys, I almost laughed my butt off when I got this response from Garbagesoft.

How to install silverlight on mac